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August 27, 2013 / dlitgroup

Respondus Update

If you are a Respondus user (the desktop software which allows you to create and publish tests to Blackboard – not the Respondus Lockdown Browser), then this post is for you!

Since we have upgraded to Blackboard 9 Service Pack 12, it is necessary for you to install a patch in order for Respondus to connect to Blackboard.

If you are on a GRCC owned computer, the new software is available in the Application Explorer. (If you do not see the software, please contact ITHelp, or 616.234.HELP).

If you are on your own computer, and you already have Respondus installed then go here to download the patch:

If you would like to download Respondus to your PC, then log into Blackboard,

My Blackboard tab showing the Teaching with Technology subtab which is the fourth one over.
click on the Teaching with Technology subtab, and then click on Respondus and StudyMate (which should appear in the upper left hand corner).

Respondus and StudyMate module in Blackboard

Here you will be able to download the software and access the installation password.


If you need assistance using Respondus training guides and movies are available on Respondus’ website, and you may contact Distance Learning & Instructional Technologies at


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