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December 20, 2012 / dlitgroup

Blackboard Student Survey Results 2012

Each year, GRCC surveys students and faculty regarding their use of Blackboard.  This post provides several highlights from the survey of students.

Blackboard STUDENT Survey

  • N = 919 with 83% of the respondents using Blackboard to access materials, grades, etc. for an on campus class.
  • On average 39% of students use Blackboard every day, with another by 52% indicating they use the system between 3 and 6 days per week.
  • 85% of students surveyed indicated (with agree or strongly agree) that Blackboard made the classes they are taking a better learning experience.
  • Students were asked to rate the performance and efficiency of the Bb system this semester and 89% indicated the system at Good or Excellent (9% indicated “fair” and 1.7% indicated “poor”).
  • 89% of students indicated that it would improve the student learning experience if more instructors would use Bb to deliver their course materials, grades, and announcements.
  • 93% of students indicate that GRCC provides adequate support for students.
  • The most popular student tools used included: assignments, announcements, email, and content
  • The most popular tools used that integrate with Bb were: Bb Mobile Learn, Bb Connect, Bb IM, Camtasia Relay, NBC Learn, and Bb Voice Tools.
  • When asked for which emerging technologies would be most useful, students indicated: 48% text messaging, 42% lecture capture and podcasting, 40% live online lectures (Bb Collaborate) and guest speakers, and 27% instant messaging.
  • Students describing Bb in 1 word included the most frequently used terms of: useful, convenient, efficient, awesome, handy, necessary, resourceful, essential
  • Selected open ended comments on how Bb can improve the learning experience… why or why not? (Many comments about use for grades and the disparity of use among faculty.)
    • Teachers don’t post grades at all.
    • When I have a professor that uses Bb for fast feedback on grades and announcements I tend to do better in that class.
    • All of my teachers do use Bb and it is so helpful to have the grades right on hand when I want them.
    • I would appreciate it if all of my instructors used Bb because it allows me to access all assignments and notes at my convenience!
    • I only have one class this semester, but in the past, it was frustrating when instructors did not utilize Bb.
    • I feel that ALL homework should be posted to Bb, and that teachers should BE REQUIRED to submit grades in a timely manner so students can evaluate performance and make necessary adjustments.
    • One of my instructors doesn’t use Bb and we don’t even know what grades we are getting in the class!
    • Blackboard helps keep everything organized between the student and the teacher, I have not yet had a teacher who doesn’t use Bb, but if I did it would be a lot more complicated for me.
    • Many of my professors use it, but the few who don’t I struggle with the most.  I think it should be mandatory to follow some sort of outline for uploading at least the assignments.
    • Many professors neglect Bb. Not posting content information, grades, assignments, etc.
    • Keep on using this tool. Excellent way for students to stay on top of things.
    • I absolutely love Bb. It’s great that we don’t have to go up to the professor every week to find out what our grade is in the class after an assignment is handed in.
    • Here is a tag cloud of the 27 most mentioned phrases:
    • I overall really enjoy the layout of GRCC’s Blackboard.  I have seen Blackboards for other schools or universities and they seem extremely confusing in their layouts.   I think Bb is easily accessible and easy to navigate.
  • Selected open ended comments on what specific problems were encountered this semester? (Majority mentioned no problems or the downtime/slowness of the system.)
    • Downtime is annoying
    • Slow and unresponsive
    • No problems

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